Last Updated: 28 Oct 2024 Views: 3510 (After reading, tell us below if this answer was helpful)

How do I register for an LSEG MyAccount ID to access Workspace, Datastream or SDC Platinum? (MyRefinitiv)


We last reset the MyAccount/MyRefinitiv ID permissions for undergraduate and postgraduate taught students on 1 August 2024. Please re-register and allow 6 hours.
After completing the registration form, you should receive a Welcome email within 20 minutes. However, there are reports of delays. Please allow longer for your Welcome email to arrive.

 

Introduction and overview

  • Access to Refinitiv Eikon, Workspace, Datastream and SDC Platinum changed in October 2023.
  • There is no more booking system with a set of shared Eikon IDs. Instead, register for your own individual LSEG MyAccount ID, previously called MyRefinitiv ID.
  • The MyAccount ID stays with you at Manchester and retains your personal settings and lists. You may have to apply for Workspace permissions more than once throughout your studies; students' access to Workspace can be revoked several times throughout the year.

 

Which databases does my LSEG MyAccount ID give me access to?

 

How long does my LSEG MyAccount ID last?

  • You only need to create the account once, however, permissions for Workspace, Datastream and SDC Platinum are temporary. Usually, this is until the end of the calendar month.  
  • You will need to re-request permission if you come back to use it at a later date. 
  • See note at the top of this page for the date we last revoked user permissions.

 

How do I register for my LSEG MyAccount ID the first time?

  1. Go to the MyAccount product self-registration page 
    MyRefinitiv step 1 enter your university email MyRefinitiv step 2 enter name MyRefinitiv select add-on for Datastream
  2. Enter your University email address and click 'Next'.
  3. Go to your University email inbox and click on the link you receive.
  4. Complete the profile details.
    • Enter your 'First Name' and 'Last Name'.
    • In the 'Reference' drop-down list, select the appropriate match for you.
      • 'Student - Undergraduate' / 'Student - PGT' / 'Student - PGR'
      • 'Staff - Academic' / 'Staff - PS'
    • The 'Product' should be Workspace for Students.
    • The 'Default add-ons' should be Datastream, AMR and SDC.
  5. Tick the box to agree to privacy statement then click 'Register Now'.
  6. You will receive a welcome email. Refinitiv claims the email will arrive within 20 minutes; we have seen emails take up to 4 hours. Open the email titled 'Welcome to LSEG/Refinitiv Workspace' and click the orange button 'Get LSEG/Refinitiv Workspace' (or the link below it).
    Welcome to Refinitiv Workspace email Set a password for MyRefinitiv Instead of downloading Workspace, go to web access 
  7. Make a note of your new user ID. Choose a password for it.
  8. You are taken to the 'Download LSEG Workspace' page. Instead, click 'Workspace web access' then 'Sign in to Workspace web access'. 
  9. Agree to the terms then select your job role (faculty or student, it makes no difference to your access provision) and language. 
  10. You are finally in Workspace Web. You will be prompted to view a tour of the interface. If you are asked to 'Choose Your Path', click 'USE WORKSPACE NOW'.
    Select your job role and language and confirm Welcome to Workspace tour screenshot Workspace, choose your path

 

Notes:

  • After you have set your password, access to Workspace is instant; however, access to Datastream takes up to 6 hours to come through.
  • Permissions for UG and PGT students can be revoked several times throughout the year.

 

How do I add or re-add permissions to my LSEG MyAccount ID?

  1. Enter your University email address and click 'Next'....
  2. Follow the instructions on screen. It should look just like it did when you first registered.
  3. When you receive your new Welcome email, you will be prompted to enter the same password you used last time.
  • Access to Workspace is almost instant; access to Datastream takes up to 6 hours to come through.
  • Permissions for UG and PGT students can be revoked several times throughout the year

 

I am a member of staff or a PGR candidate, what extra can I get?

  • Academic and PS staff also have access to shared 'Professor ID' accounts with unlimited Datastream downloads and more download allowance in Workspace (Aftermarket Research).
  • PGR candidates can request access to professor accounts. Please contact the Library.
  • To book a slot with a MyAccount Professor ID:
    1. Log onto Resource Booker.
    2. In 'Make a booking', click the tile 'Eddie Davies Finance Zone logins'.
    3. Use the calendar on the right to select the day and time for your booking. If there are IDs available, they will show in the centre of the screen. Click one of the IDs.
    4. You will be asked for a booking title: type 'Datastream', 'Workspace' or 'SDC' as appropriate. Confirm the dates and times then click 'BOOK'.
    5. On the day of your booking, to find the user ID and password, start the process again as if to make a new booking, except click the ⓘ icon to the right of your chosen ID. This will reveal the user ID and password. 

Resource Booker log in Make a booking, Eddie Davies Finance Zone logins Choose a date and time

Make a booking Find the ID you have booked Click the i icon to show user ID and password

 

How do I register for my LSEG MyAccount ID (without Workspace)?

  • You can create a MyAccount ID without access to Workspace. This may be useful for professional services staff who only wish to access documentation on the MyAccount (MyRefinitiv) website.
  • Go to the MyAccount site and follow these steps:
  1. Click the 'Register' button.
  2. Complete the personal details. Make sure to use your University of Manchester email address.
  3. Complete the profile details.
    • Everyone must choose Job Role Category: 'Academia'.
    • Students must choose Job Role: 'Student'. Academic staff and PGR candidates must choose Job Role: 'Professor / Faculty'. 
  4. Tick 'I'm not a robot', agree to the terms and conditions and click 'Register to MyRefinitiv'.
  • Click the link in your email to confirm account creation.

 

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