What services do you offer for research metrics, research intelligence and research indicators?
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Who we are
The Research Indicators service, is part of the Office for Open Research. We support the University of Manchester in understanding and evidencing the reach, influence, and context of its research.
We combine traditional bibliometric approaches with emerging research intelligence tools to provide meaningful, responsible, and actionable insights.
Our objectives
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To provide access to leading research intelligence platforms and data
We maintain subscriptions to a suite of research analytics tools, ensuring the University community has access to high-quality, field-normalised data. -
To deliver expert support and bespoke analyses
We work with researchers, departments, and professional services across the University to provide tailored insights, custom reports, and guidance on the appropriate use of research metrics.
Our approach
We focus on delivering services that:
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Utilise traditional citation-based analyses (bibliometrics)
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Promote the responsible and contextualised use of metrics, in line with DORA and other sector-wide principles
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Identify trends, patterns, and opportunities for research collaboration
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Incorporate innovative / market-leading products to provide you with access to the latest developments in research intelligence such as SciVal, Incites or Overton.
Learn more about the full range of research intelligence products that we provide.
Bespoke analysis service
For complex datasets or research intelligence needs, we offer a bespoke analysis service. You can work collaboratively with our team to generate datasets and insights tailored to your requirements.
This service can support:
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Refining your research questions
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Selecting appropriate and responsible metrics
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Producing tailored analyses
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Improving your understanding of how to use metrics in line with responsible research evaluation principles
Our research indicators gateway can be used to request specific analyses or you can contact us to discuss your general requirements
Examples of our bespoke analyses
Our service has recently delivered:
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A mapping of United Nations Sustainable Development Goals (UN SDG) outputs across all University of Manchester Schools and Faculties
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An overview of the University's collaborations with low- and middle-income (LMI) countries
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Dashboards identifying which University of Manchester researchers are active in sub-fields such as Health Equity and Artificial Intelligence
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School- and Institute-level reports comparing research trends with global data
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Analyses of REF Unit of Assessment (UoA) outputs and postgraduate researcher (PGR) publication data
How to get in touch
By working with the Research Indicators team, you will gain access to valuable insights and develop a better understanding of how to use metrics responsibly and effectively in your research.
If you’d like to discuss your research intelligence requirements, please contact the Office for Open Research.
Further support
If you already know the type of analysis or report you need, you can submit a request using our online Research Indicators Gateway.
The Gateway allows you to request:
- Unit-Level Analysis – Strategic insights at the level of department, school, faculty, or Research Institute
- Personal Insights – Individualised metrics reports focused on your own publications and outputs
All analyses are delivered in line with the University’s commitment to responsible use of metrics. If you are unsure what type of support you need, please contact us for advice.