LibAnswers: Customer Services

How to find the CollectMe Room?

The CollectMe Room is located on the Ground Floor of the Main Library. If you head through the entrance gates, the Collect Me Room is the first door on your left. 

All books that are requested for pick-up from Main Library can be found in the CollectMe Room. Once you have had an email confirming that it is ready to collect, it can be found here.

You can also search for the CollectMe Room on our Interactive Map.

How can I find my book in the CollectMe Room?

You can find your book in the CollectMe Room by searching the shelf marked with the initial of your last name.

Once you have located your book, you can use the Self-Issue machine inside the CollectMe Room to issue the book to your Library Account.

I have made an Advanced Order, where can I find my book?

If you are registered with DASS and eligible for Advanced Orders, you can find your book on the Advanced Orders shelf inside the Collect Me Room. The shelves can be found on the right hand side of the CollectMe Room, after the initial 'Z'.

Need Help?

If you need any help finding the CollectMe Room or locating your book, please head to the Main Reception desk and a colleague will be able to help you further.