LibAnswers: Customer Services

There are several screen readers you can use with our e-resources.  

General recommendations 

Desktop:  

• Chrome with JAWS on Windows  

• Firefox with NVDA on Windows 

• Safari with VoiceOver on MacOS  

 

Mobile: 

• Safari with VoiceOver on iOS  

• Chrome with Talkback on Android  

 

Download:  

• Adobe Digital Editions 

 

Our main suppliers' recommendations can be found below, with links to instructions:  

 

EBSCOhost 

Desktop: 

• Google Chrome with JAWS on Windows  

• Firefox with NVDA on Windows 

• Safari with VoiceOver on MacOS  

 

Mobile: 

• Safari with VoiceOver on iOS  

• Google Chrome with Talkback on Android  

 

Download: 

• Adobe Digital Editions 

See also EBSCOhost accessibility information and the EBSCOhost interface page 

 

ProQuest Ebook Central 

Desktop:  

• Chrome with JAWS on Windows  

• Firefox with NVDA on Windows 

• Microsoft Edge + JAWS 

• Safari + VoiceOver 

 

Mobile: 

• Apple devices: Safari + VoiceOver 

• Android devices: Chrome + Talkback 

 

Download:  

• Adobe Digital Editions  

Link to accessibility information from ProQuest 

 

 

VLeBooks 

Desktop: 

• VLeBooks Reader  

 

Desktop:  

This has in-built text-to-speech, available through ‘Read Online’ which can be used from both desktop and mobile views. 

• Read & Write Gold 

 

Mobile: 

• VLeBooks Reader  

 

Download:  

• Adobe Digital Editions  

 

See VLeBooks accessibility information for further details.  

 

JSTOR: 

Desktop: 

Windows 

• Edge + Narrator  

• Most current browsers + NVDA  

• Most current browsers + JAWS OR Narrator  

 

Mac 

• Safari + VoiceOver  

• Most current browsers + VoiceOver  

Note: Firefox and JAWS are known to have compatibility issues.   

 

Mobile:  

• Safari with VoiceOver on iOS   

• Chrome with Talkback on Android    

 

Download  

• Adobe Acrobat Reader   

JSTOR statement on Accessibility Policies  

Further information on Browser Compatibility 

JSTOR support for Content Accessibility 

  

Taylor and Francis:

Desktop:  

• Any browser with NVDA on Windows  

• Safari with VoiceOver on MacOS     

 

Mobile:  

• Safari with VoiceOver on iOS   

• Chrome with Talkback on Android    

 

Download:   

• Adobe Digital Editions    

Taylor & Francis Accessibility Statement 

 

Kortext 

Desktop:  

• Windows: 

• Edge + JAWS 

• Chrome + JAWS 

• Firefox + NVDA 

• Mac: 

• Safari + VoiceOver 

 

Mobile:  

• Safari with VoiceOver on iOS   

• Chrome with Talkback on Android    

Kortext Accessibility Commitment Statement 

 

E-book Service	Desktop Recommendation (Windows)	Desktop Recommendation (MacOS)	Mobile Recommendation (iOS)	Mobile Recommendation (Android)	Download	Accessibility Information
Cambridge Core	Most current browsers with NVDA;   Most current browsers with JAWS or Narrator	Most current browsers with VoiceOver;	Safari with VoiceOver	Chrome with TalkBack	Adobe Acrobat Reader	https://www.cambridge.org/core/accessibility
De Gruyter	Most current browsers with ClaroRead Screen Reader	Most current browsers with ClaroRead Screen Reader	Safari with VoiceOver	Safari with VoiceOver	Adobe Acrobat Reader	https://www-degruyter-com.manchester.idm.oclc.org/publishing/accessibility
Elsevier Science Direct	Most current browsers with any screen reader;	Safari with VoiceOver;   Most current browsers with VoiceOver;	Safari with VoiceOver	Chrome with TalkBack	Adobe Acrobat Reader	https://www-elsevier-com.manchester.idm.oclc.org/about/accessibility
Emerald	Chrome with NVDA;	Chrome with NVDA;	Safari with VoiceOver	Chrome with TalkBack	Adobe Acrobat Reader	https://www.emerald.com/insight/site-policies/accessibility
IEEExplore					Adobe Acrobat Reader	https://ieeexplore-ieee-org.manchester.idm.oclc.org/Xplorehelp/overview-of-ieee-xplore/accessibility-statement
Manchester Hive						https://manchesteruniversitypress.co.uk/accessibility/
Oxford Scholarship	Chrome with NVDA;  Chrome with JAWS;	Chrome with NVDA;  Chrome with JAWS;	Safari with VoiceOver	Chrome with TalkBack	Adobe Acrobat Reader	https://academic-oup-com.manchester.idm.oclc.org/pages/about-oxford-academic/accessibility
Royal Society Chemistry						https://www-rsc-org.manchester.idm.oclc.org/help-legal/legal/accessibility/
Sage	Chrome with JAWS;   Firefox with NVDA;	Safari with VoiceOver	Safari with VoiceOver	Chrome with TalkBack	Adobe Acrobat Reader	https://methods-sagepub-com.manchester.idm.oclc.org/accessibility
Springer Link						https://www.springernature.com/gp/info/accessibility
Wiley	Chrome with JAWS;   Firefox with NVDA;	Safari with VoiceOver	Safari with VoiceOver	Chrome with TalkBack	Adobe Acrobat Reader	https://wolsupport-wiley-com.manchester.idm.oclc.org/s/topic/0TOWQ000000018z4AA/accessibility-faqs?tabset-25c4b=2

Links and guidance last checked May 2024