LibAnswers: Customer Services

We realise that using a special collections library for the first time can be a pretty daunting experience - "so many rules"... "I feel like I'm being watched all the time"... "everyone else seems to know exactly what they're doing, but I'm not sure". We want your experience to be enjoyable and productive, and we're here to help.

We can offer what we call First Visit Support, if you want it: a member of staff will guide you through the process of registration, reading room regulations, finding and ordering material, and the basics of handling. 

Please contact us to enquire about this service.