LibAnswers: Customer Services

Our general online Library drop-in gives you the opportunity to speak to one of our Library experts to get support and guidance.   

Drop-ins are open to all University of Manchester students, researchers and staff; they can get busy so you may have to wait a little while, but we'll try to answer your question as soon as possible. You can join the drop-in at any time during the session.

If you can't make a session talk to us online via Library Chat now, or send us an email.

The sessions will take place on the online video conferencing app Zoom.us. Booking onto the event is essential to receive the link and passcode to join. All University of Manchester students and staff should register at Zoom.us using their University of Manchester email address, only authenticated users can join this event.

Help and support with using Zoom is provided by Media Services. Updates are posted to the Media Services website, and you can contact the team by emailing them.