LibAnswers: Customer Services

Staff & Students of The University of Manchester

When you are in any library there are two ways you can connect to the University wireless network.

• Eduroam
  eduroam is a secure, international wireless service available to all staff and students at The University of Manchester. To set up eduroam, use the configuration tool from the IT Services website.

• University of Manchester Wi-Fi
  To use this service, connect to the 'University of Manchester' or 'UoM_WIFI' network on your device and enter your username and password. For more information visit the IT services captive portal page.

Staff & Students of Other Institutions

• UoM_Guest

  Visitors to key locations on campus can register for free Wi-Fi access with the University's guest Wi-Fi network - UoM_Guest.  It's easy to use - just connect to the UoM_Guest network on your laptop or mobile device, open your web browser and follow the onscreen instructions.  You can register with your Google, Facebook or Twitter account, or you can register via a text (SMS) message sent to your phone.

• eduroam
  If you are currently a member of staff or student at another institution, and know that you are registered with the eduroam service at that institution, then it can also be used at The University of Manchester wherever the ‘eduroam’ wireless network is available. eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. 

If you are having difficulty connecting to the service, please contact your home institution IT Service Desk. If they are able to confirm that their eduroam profile is working correctly but you still cannot connect, please contact our IT Support Centre.

Other Visitors

Visitors to key locations on campus can register for free Wi-Fi access with the University's guest Wi-Fi network - UoM_Guest.  It's easy to use - just connect to the UoM_Guest network on your laptop or mobile device, open your web browser and follow the onscreen instructions.  You can register with your Google, Facebook or Twitter account, or you can register via a text (SMS) message sent to your phone.