LibAnswers: Customer Services

Once you have found the item you are looking for on the shelf,  the way that you issue it changes depending on which site you are at:

Main Library, Eddie Davies Library and the SEED Student Support Hub and Library all have self issue machines.

You will need your Library card.

Instructions for using the self-issue machines are displayed on the touch screens but please ask a member of Library staff for help if you need it.

You can also watch this YouTube video to learn more about how to use the self-issue machines.

The Art History and Architecture Library and Stopford Student Hub and Library do not have self issue machines. Please note that books at the Stopford Student Hub and Library are Reference Only and cannot be taken out of the Library.

Please see a member of staff at the Reception desk within the Library and they will issue the item for you.

You will be unable to issue library items if:

• Your Library account is blocked due to overdue loans and recalls
• Your Library card has expired
• You have reached your loan quota
• The book is a reference-only copy