LibAnswers: Customer Services

If you have made a reservation, you will be notified by email when the item is ready to be collected. 

If you selected to collect your item from the Main Library your book will be located in the Collect Me room under the first letter of your surname.

If you selected to collect your item from a different library site you will need to speak to staff at the Customer Service desk of that site. 

You can also check on the My Library page, which can be found under the 'My University' tab on MyManchester. This will show your current loans and let you know when you have a reservation to collect.

External users can check their loans and requested items by signing in to Library Search (The University of Manchester)