Last Updated: 21 Apr 2020     Views: 72

Library Search is not loading - what should I do?


If Library Search is not loading properly, please try the following:

  • Clear your cookies/cache/browser history
  • Try using a different browser (Chrome, Firefox etc)

If you are using Safari then 3rd party cookies are disabled by default so you may need to enable them. To do this:

  • In a Safari browser window, click on "Safari" in the top left to open the dropdown menu
  • Select "Preferences"
  • Click "Privacy"
  • Under "Block cookies", select the option "Never"
  • You can then change the Privacy setting back to "Always" once you've finished using Library Search if you wish.