LibAnswers: Customer Services

There are three main methods that will provide you with access to e-journals, e-books and databases provided by the Library.

Search on our Library Search

• Library Search

This can be accessed through My Manchester or the Library website. In most cases the Library link to an electronic resource will direct you to the University Login Service page, and upon successful login using your University username and password you will be directed back to the required service.

Use Library Access and LibKey Nomad

• Library Access

• LibKey Nomad

These are browser extensions that make it easier to access electronic resource content provided by the Library without having to visit Library Search first. Both tools provide a pop-up notification when you consult websites providing content which the Library is subscribed to, and then direct you to the University Login Service page before directing you back to the required service.

Direct login on the service website

This will usually say 'UK Federation', 'Shibboleth', 'Institutional Login' or 'Log in at your home organisation'. You will then be asked to choose the UK Federation and then select the University of Manchester. You will then be redirected to the University Login Service page, and upon successful login using your University username and password, you will be directed back to the required service.

All of the above methods will provide you with access to Library electronic resources irrespective of whether or not you are connected to Global Protect VPN.

If you have any difficulties, click the ‘Report a Problem’ button next to the item, provide us with details of the problem and we will look into it for you.

For any other support with access to electronic resources, please email the Electronic Resources Helpdesk.